Fletch Privacy Policy

 

Protecting your private information is our priority. This Statement of Privacy applies to Fletch a women’s clothing line by Joelle Fletcher used exclusively for on-line sales by, JHF Entertainment, LLC on behalf of Joelle Hannah Fletcher a/k/a Jojo Fletcher.

 

This policy governs data collection and usage by JHF Entertainment, LLC and its agent, Kora Rae Clothing, LLC d/b/a Ever Brands (collectively, “we.” “us” or “our”) collect, use and share information about you when you use our website and online services (“Services”) or otherwise interact with us.

For the purposes of this Privacy Policy, unless otherwise noted, all references to @shopfletch include the shopfletch.com website.

By using the https://www.shopfletch.com website, you consent to the data practices described in this statement.

 

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, we may collect personally identifiable information, such as your:

 

 -            First and Last Name

 -            Mailing Address

 -            E-mail Address

 -            Phone Number

 

If you purchase Fletch products from our website, we collect billing and credit card information. This information is used to complete the purchase transaction.

 

Fletch may also collect anonymous demographic information, which is not unique to you, such as your:

 

 -            Age

 -            Gender

 -            Geographic Information
 

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Fletch's public message boards, this information may be collected and used by others.

 

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

 

Use of your Personal Information

 

We collect and use your personal information to operate our website(s) and deliver the services you have requested. We also use it to customize our services and product offerings to suit your needs and interests;

Monitor and analyze trends, usage and activities, and improve our Services and product offerings;

Record purchases that you have made through our Services;

Allow you to post comments and communicate with us through our Services, including on our social media pages;

Protect against fraud and unauthorized transactions, including by identifying potential unauthorized users and/or hackers;

Enforce our Terms of Use; and/or

comply with applicable legal requirements, industry standards, and our policies. 

We may also use your personally identifiable information to inform you of other products or services available from Fletch and its affiliates.

 

Sharing Information with Third Parties

 

Fletch may sell, rent, or lease customer information to third parties for the following reasons:

 

Fletch may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. Fletch may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Fletch, and they are required to maintain the confidentiality of your information.

 

Fletch may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Fletch or the site; (b) protect and defend the rights or property of Fletch; and/or (c) act under exigent circumstances to protect the personal safety of users of Fletch, or the public.

 

Tracking User Behavior

We may keep track of the websites and pages our users visit within Fletch, in order to determine what Fletch services are the most popular. This data is used to deliver customized content and advertising within Fletch to customers whose behavior indicates that they are interested in a particular subject area. We use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

 

Automatically Collected Information

 

Information about your computer hardware and software may be automatically collected by us. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Fletch website.

 

Use of Cookies

 

The Fletch website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, they can only be read by a web server in the domain that issued the cookie to you.

 

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Fletch pages, or register with Fletch site or services, a cookie helps Fletch to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Fletch website, the information you previously provided can be retrieved, so you can easily use the Fletch features that you customized.

 

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Fletch services or websites you visit.

 

Links

This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

 

Security of your Personal Information

 

We secure your personal information from unauthorized access, use, or disclosure. 

 

When personal information (such as a credit card number) is transmitted, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

 

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

 

Children Under Thirteen

Fletch does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

     

E-mail Communications

From time to time, Fletch may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Fletch or click on a link therein.

 

If you would like to stop receiving marketing or promotional communications via email from Fletch, you may opt out of such communications by clicking the unsubscribe link at the bottom of the email or contacting us directly through our site. Unsubscribe can also be done directly in your account.

 

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

 

 

Changes to this Statement

Fletch reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

 

Contact Information

Fletch welcomes your questions or comments regarding this Statement of Privacy. If you believe that Fletch has not adhered to this Statement, please contact Fletch at:

customerservice@shopfletch.com or call (833) 435-3824

 

 International

The information we collect about you may be transferred to, and accessed from within, the United States and other countries, as permitted by applicable law. These other countries may not offer the same level of data protection as your home jurisdiction. We will take steps to maintain an adequate level of protection for this information in the jurisdictions in which we process it. If you are a resident of the European Economic Area (“EEA”), please see the “Note to EEA Residents” section below.

NOTE TO EEA RESIDENTS

If you are a resident of the EEA, you have certain rights and protections under the law regarding our processing of your personal data. Please see the sections below for more details.

Legal Basis for Processing

We will only process personal data about in accordance with the following legal basis:

  • As necessary to perform our responsibilities under our contract with you. For example, by processing your order and delivering the products you purchase;
  • When we have a legitimate interest in processing your personal data. For example, to communicate with you about changes to our Services or legal documents, to prevent fraud, or to provide, protect and improve our products and services;
  • If we request your consent to a specific processing activity (such as to send marketing emails), and you provide your consent in the manner indicated; and
  • In some cases, processing will be necessary for compliance with a legal obligation, such as response to legal process requests.

Data Subject Requests

You have the right to access personal data we hold about you and to ask that this data be corrected. In certain cases, you may also have the right to request that we erase data we are processing or to restrict or object to certain of our processing activities. You may also have the right to request that we provide you with the personal data you have provided us in a portable form for transmission to another controller’s service. If you would like to exercise any of these rights, you may contact us at customer support@shopfletch.com

Data Retention

We store the information we collect about you for as long as is necessary for the purposes for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

Questions or Complaints

If you have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the data privacy authority where you reside. For contact details of your local data protection authority, please see: http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, specifically the United States.

 

Effective as of June 13, 2018